January - Violence & Harassment in Continuing Care

The CCSA has created and collected a variety of resources to help employers and employees navigate incidents of violence and harassment in continuing care, including elder abuse and domestic violence in the workplace. 

Always call 911 if you or someone you know is in immediate danger.

Workplace parties responsibilities graphic - What are my responsibilities when it comes to workplace violence and harassment? Information for employers, supervisors/managers and workers. 

Violence Prevention at Work 

Violence, whether at a work site or work related, is defined by the OHS Act as the threatened, attempted or actual conduct of a person that causes or is likely to cause physical or psychological injury or harm and includes domestic or sexual violence.  Acts of these types could put workers at risk. Workplace violence can include:

  • physical attack or aggression (e.g. hitting, shoving, pushing or kicking a worker; throwing an object at a worker; kicking an object the worker is standing on, such as a ladder);
  • threatening behaviour (e.g. shaking a fist in a worker's face, wielding a weapon at work, trying to hit a worker, destroying property or throwing objects);
  • verbal or written threats (e.g. verbally threatening to attack a worker, leaving threatening notes or sending

Violence Prevention Resources

CCSA classroom training: Managing Workplace Violence & Aggression

CCSA FREE online webinar: Violence & Harassment Prevention for Managers/Supervisors

CCSA poster: Let's work together to stop violence & harassment in the workplace (report all incidents of abuse)

CCSA lanyard quick reference: STAMP watch for these signs of behaviour escalation 

CCSA Sample Formal Risk Assessment
CCSA Sample Employee Risk Assessment Questionnaire
CCSA Sample Debrief Guide
CCSA Examples of Risks for Violence and Aggression
CCSA Examples of Risk Mitigation Strategies

The Canadian Federation of Nurses Unions (CFNU): Workplace Violence Toolkit

Government of Alberta: Workplace harassment and violence prevention plan samples and template

Public Services Health & Safety Association: Workplace Violence Risk Assessment Toolkit for Long Term Care

CCOHS OHS Answers Fact Sheets: Violence in the Workplace


Harassment (including bullying) at Work

Harassment (which includes bullying) can be a single incident or repeated incidents of objectionable or unwelcome conduct, comment, bullying or action by a person that the person knows or ought reasonably to know will or would cause offence or humiliation to a worker, or adversely affects the worker’s health and safety. Remember health and safety does not just include physical well-being but also psychological and social well-being.

Harassment Resources

CCSA poster: I'm being bullied at work. Who can I talk to?

CCSA poster: Bullying by excluding

CCSA poster: Let's stop workplace bullying

Government of Alberta: Harassment and violence: OHS requirements for workers and employers

Government of Alberta: Workplace harassment and violence prevention plan samples and templates

CCOHS Fact Sheets: Bullying in the Workplace

Elder Abuse

Elder abuse is an intentional act, or failure to act, by a caregiver or another person in a relationship involving an expectation of trust that causes or creates a risk of harm to an older adult.  

If you suspect abuse of a senior, tell your supervisor or contact the Protections of Persons in Care (PPC) at 1-888-357-9339.

Elder Abuse Resources

CCSA: Types of Elder Abuse graphic 

CCSA Poster: The many faces of Elder Abuse (how to report suspicions of elder abuse)

National Institute on Aging: Spotting the Signs of Elder Abuse (infographic)

Government of Alberta: Get Help - Elder Abuse


Video - Elder Abuse - learn the signs and break the silence - This video demonstrates how to recognize signs of abuse of seniors and what to do when you see these signs.

Domestic Violence in the Workplace

Domestic violence becomes a workplace hazard when it occurs or spills over into the workplace. It may put the targeted worker at risk and may pose a threat to coworkers or other persons at the workplace.

Employers must take reasonable precautions to protect affected workers if they are likely to be exposed to domestic violence at a work site.

Domestic Violence in the Workplace Resources

CCSA Poster: Family/Domestic Abuse Supports (you can customize this poster with supports in your area and post this at your workplace for anyone who might need help) 

Government of Alberta: Family Violence - Find Supports

Canadian Labour Congress: Domestic violence at work resource centre

Canadian Labour Congress et al: Can work be safe, when home isn't?

CCOHS Fact Sheets: Violence in the Workplace - Domestic Violence

Public Services Health & Safety Associaton (PSHSA): Addressing Domestic Violence in the Workplace handbook

WorkSafe BC: Domestic Violence in the Workplace resources


Video: Domestic Violence at Work - This video highlights the experience of domestic violence at work and the findings from the first ever Canadian survey on domestic violence in the workplace. http://domesticviolenceatwork.ca


Video: Supervisors Can Make a Difference: The Workplace Impact of Domestic and Sexual Violence and Stalking - This 20 minute training video, based on real-world experiences, demonstrates supportive and practical responses by supervisors to employees who experience domestic or sexual violence or stalking. 


WorkSafe BC: How to Talk to an Employee Who Might Be Experiencing Domestic Violence - This video provides an example of how to start a conversation with an employee who you think might be experiencing domestic violence.