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Harassment and Bullying in the Workplace In-service

In-Service Length: 1 hour

Prerequisite(s): It is recommended that Managers and Supervisors attend training before frontline staff.  If you have any questions, please contact the CCSA

Maximum: 15 participants/session

*This in-service can be delivered onsite at your facility. Please contact the CCSA to make arrangements.


MEMBER $200.00/day + $1.00/handout
MEMBER  (requiring overnight travel) $350.00/day + $1.00/handout
NON-MEMBER $350.00/day + $1.00/handout
NON-MEMBER (requiring overnight travel) $500.00/day + $1.00//handout


**Receipt of payment is required prior to participation in any CCSA course.

In-service Description

Evidence suggests that the risk for harassment and bullying in healthcare is nine times greater than any other industry and will continue to increase as the population ages and the continuing care sector grows. A variety of pressures, along with the commitment to provide high quality services to residents and their families can affect relationships amongst co-workers, between families and employees, and between management and staff.  The CCSA has developed a program to help staff deal with and reduce or eliminate the occurrences of harassment and bullying in the workplace.

This engaging and interactive In-Service challenges participants to learn what harassment and bullying in the workplace looks like and how to deal with it when and if it happens. This In-Service is recommended for all staff.

Some of what participants who attend the Harassment and Bullying In-Service will learn includes how to:

  • Describe the legislated responsibilities of employers and employees in regards to harassment and bullying
  • Identify the signs and symptoms of workplace harassment and bullying
  • Recognize the importance of  and how to  report workplace harassment and bullying
  • Effectively implement strategies and techniques to reduce workplace harassment and bullying

Scheduled Courses:


The CCSA course registration system is currently being upgraded. A new and improved course registration system will be launched in June 2020. In the meantime, if you would like your name to be added to the course waitlist, please complete this waitlist form (click HERE for waitlist form). The CCSA Team will contact you once the new course registration system is available along with a link/links to complete your registration for the course/courses you are interested in. If you have any questions, please contact the CCSA Team


Edmonton (held at CCSA Office | 110, 6325 Gateway Blvd | EDMONTON, Alberta)

Date Tickets
August 20, 2020
October 22, 2020
December 10, 2020

Calgary (different locations in Calgary.  Addresses are on ticket when registering)

Date Tickets
September 4, 2020
December 11, 2020