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Incident Investigation Workshop

Workshop length: half day

Who should take this course: Managers, supervisors or joint work site health and safety committee members or health and safety representatives who are leading investigations.

Prerequisites: none

Mode of delivery: Classroom


MEMBER $50.00/participant
NON-MEMBER $75.00/participant + travel expenses as required


**Please note that pre-registration and receipt of payment are required prior to participation in any CCSA course.

Workshop description: Incident investigations are a critical part of the continuous improvement process. Investigating incidents with loss or a potential of loss creates a proactive situation where an undesirable event becomes a learning experience to prevent recurrence. The course focuses on identifying the root causes of incidents to enact systems changes to prevent hazards from arising repeatedly.

Expected outcomes:

  • Understand how incident investigations fit into the safety program.
  • Describe an effective incident investigation program and its benefits.
  • Conduct an effective incident investigation.
  • Identify the direct, indirect and root causes of incidents using the information gathered.
  • Recommend corrective actions to prevent recurrence.
  • Compile an incident investigation report.
  • Explain the importance of analyzing incident statistics and trends to assist and direct investigations.


Use theoretical and real examples to go through the investigation process and complete a root cause analysis of an incident.

CRSP Technical Hours: N/A

*Want more guidance in determining Root Cause after completing the Incident Investigation Workshop? You can get that by registering for the Root Cause Analysis In-service.


Scheduled Courses:


The CCSA course registration system is currently being upgraded. A new and improved course registration system will be launched in June 2020. In the meantime, if you would like your name to be added to the course waitlist, please complete this waitlist form (click HERE for waitlist form). The CCSA Team will contact you once the new course registration system is available along with a link/links to complete your registration for the course/courses you are interested in. If you have any questions, please contact the CCSA Team


VIRTUAL WORKSHOP (Instructor-led virtual training - attend from anywhere)

Virtual Workshop Costs:  $40/participant for members ; $65/participant for non-members

Date Tickets
June 11, 2020 


Edmonton (held at CCSA Office | 110, 6325 Gateway Blvd | EDMONTON, Alberta)

Date Tickets
July 20, 2020
September 21, 2020
November 30, 2020


Calgary (different locations in Calgary.  Addresses are on ticket when registering)

Date Tickets
September 3, 2020
December 10, 2020