home

CCSA Support

 CCSA Full Support Program

**Before registering for either delivery mode of the Workplace Violence and Aggression Prevention Program, the CCSA strongly encourages someone from your leadership team to download and work through the Readiness and Implementation Manual for Organizations. This document is an essential element of the program and will provide you with resources and factors to consider before commencing with implementation of the program. 

Click here to download the Readiness and Implementation Manual for Organizations

 


 

Program Details

The CCSA Full Support Program provides CCSA support and training in workplace violence and aggression prevention for your site for up to 12 months.  A CCSA Educator will help to determine how your specific site should proceed with and will assist in implementing the comprehensive Workplace Violence and Aggression Prevention program.   

**CCSA Full Support was recommended by the majority of sites this program was piloted at.

This Full Support Program consists of 5 stages:

  • STAGE 1: Organizational Readiness and Implementation Manual - this document should be reviewed by leadership before participating fully in the Workplace Violence and Aggression Prevention program.  It will aid your team in determining what should be in place before implementing the program.
  • STAGE 2: Self-Assessment Tool – a CCSA Educator will be available to provide support during the completion of the self-assessment and in proceeding with the resulting action plan items.  Prior to moving forward, the CCSA will also help ensure your organization has baseline measures in place
  • STAGE 3: Supervisor and Management Training – a CCSA Educator will provide training in all 4 workshops/in-services to supervisory staff.  It is important that supervisors and management receive this training prior to it being presented to frontline staff so that they are able to manage any incidents and/or reports, etc.  Prior to moving forward, the CCSA will help develop any policies, procedures, forms, supports/ resources required for staff
  • STAGE 4: Full Staff Training – this stage involves the large-scale rollout of the training for frontline staff.  Staff will be trained in all 3 workshops/in-services (excluding the specific Manager/Supervisor workshop) as scheduling permits
  • STAGE 5: Support: the CCSA will be available to provide ongoing support for management and supervisors primarily in investigations and in the use of tracking tools that will be provided. Prior to completion, the CCSA will help to ensure your organization has post-implementation measures in place

 

To inquire about or register for the CCSA Full Support Workplace Violence and Aggression Prevention program, please click on the button below.