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Train-the-Trainer Candidate Considerations

March 2, 2016

Thank you for your interest in the CCSA’s Train-the-Trainer programs! During our recent review and revision process, we found that it is important to carefully consider who your organization sends for the Train-the-Trainer courses as this will help determine the success of the program at your facility.

To assist you in getting the greatest value out of the revised Train-the-Trainer courses, we have consulted with past participants and have compiled a list of considerations for you to help you choose the best candidate for training.

-         Staff members who have a strong passion or desire to see a safer work environment.

If staff members who have a desire and passion for a safe work environment are enlisted as trainers, it can help to extend that desire and passion to those who they train, and can then positively affect the entire organization. Not only do these select staff members have a passion for safety but they also share the company’s safety vision and plan for making the workplace safer.  With that shared passion, vision and plan these staff members have an understanding of the company’s OHS structure and policies.  With this knowledge, participants are able to see how it is that their TTT training will fit within the company’s vision or identify ways their new training can help make a safer environment for all workers.

-         Staff members are respected amongst their colleagues.  

If staff members are respected by their colleagues it allows for the staff attending the workshops to feel more relaxed around the trainer and therefore, more likely to participate and ask questions either in the formal class setting or outside of it.  Sometimes trainers are asking staff to consider a new best practice approach which is different than what they are accustomed to; having a trainer that other staff respects allows for the trainer to more easily share new best practices and have staff adopt new or improve upon skills.

-         Staff members display good communication skills at the organization.

Good communication skills include skills in both the giving and the receiving of information.  Those good at giving information are able to adjust their messaging to fit their audience (different jobs, primary language, etc.), are comfortable with public speaking and comfortable providing explanations for their positions or opinions. Since communication is not just about giving information but also receiving it, those effective at receiving information are able to seek information when they don’t fully understand a concept.  Seeking clarifying information helps the participant further their own understanding but also allows some insight into some of the questions or explanations that their own trainees may have.   

-         Staff members are able to apply their new training knowledge (formally or informally) with staff shortly after participating in training.

One of the greatest predictors to successful training is the ability to apply the knowledge that your staff member receives in the Train-the-Trainer courses shortly after the training occurred.  It follows that old adage, “If you don’t use it, you lose it.”   It has been our experience both internally and with previous participants that trainers who train very shortly after receiving their own training felt the most comfortable and confident when they trained co-workers.    

-         Staff members have knowledge, experience or willingness to learn how to operate technology and different mediums used in delivering the program (I.e.: projector, laptop, etc.)

During the training, participants will need to access some of the course materials and resources online.  Upon successful completion of the Train-the-Trainer program, participants will also need to access the free program materials through the CCSA’s website.  In order to make the most of all resources provided by the CCSA, a staff member who is already technically savvy or who is willing to learn the technological requirements needed to deliver the training makes a good candidate. It is also of benefit if the candidate is someone who is able to use the different mediums effectively to deliver the workshops (i.e.: using a projector or smart TV/board, playing videos, troubleshoot technology problems, etc.)

-         Staff members have good time management skills.

One of the most difficult aspects of being a trainer is making sure that you are not only prepared for your training but that you can complete your training in a given timeframe.  Those participants who have good time management skills are able to make sure that they give themselves enough time to fully prepare to present the materials (including being very familiar with the content in order to answer questions) and are able to present that material in the allotted time without skipping out on components of the course that may be essential. 

Remember, these are strictly considerations for you to think about when selecting who to send to CCSA’s Train-the-Trainer courses. With training dollars often in short supply, making sure that your organization receives the best value for your dollars is of great importance to the CCSA.